Milwaukee Tool is a leading power tool manufacturer in North America that delivers trade-specific solutions with a user-focused approach. Just like their product offerings, Milwaukee Tool’s training needs are always evolving which is why they chose a learning eco-system as forward-thinking as they are.
The Challenge
Delivering engaging training to a mobile workforce
New products are released frequently that employees need to be familiar with
Their sales team spends a lot of time driving to customers’ sites
Wanted a platform with many different kinds of content to keep learners interested and engaged
Looking for a partner who understands their business and industry
The Process
Augmented Reality – easily adds live, interactive augmented reality content and track all of the engagement via XAPI
Podcasts – takes advantage of the sales team’s commute time and returns engagement metrics via xAPI
Badges and Certificates – provide incentive and an easy way for learners to gauge their progress
Recommendation Engine – makes every learner’s MTA experience unique and tailored to their needs
Just-in-time content that learners can reference in the flow of work or as performance-support
Instructional designers are inspired to create with SparkLearn’s robust authoring system
Created a podcast studio to take advantage of the feature and produce quality content for their learners
Britt Olson
Manager Training, Talent Technology
